I am committed to providing accessible, inclusive, and barrier‑reduced services for all clients, including disabled, neurodivergent, and marginalized individuals.

1. My Commitment

I strive to ensure that:

• My website is readable, simple, and easy to navigate
• My communication is flexible and adaptable
• My services are accessible to clients with diverse needs

I follow the principles of WCAG 2.1 as closely as possible within my platform’s limitations.

2. Communication Accessibility

You may request:

• Email‑only communication
• Slower pacing
• Step‑by‑step instructions
• Plain‑language explanations
• Alternative formats (PDF, text, etc.)
• Camera‑off meetings
• Extra time during appointments

I will always do my best to meet your needs.

3. Website Accessibility

I aim to ensure that my website:

• Uses clear headings and simple layouts
• Avoids flashing or harmful visuals
• Works on mobile devices
• Uses alt text where possible
• Maintains readable contrast and font sizes

If you encounter a barrier, please let me know so I can fix it.

4. Financial Accessibility

I offer:

• Low‑income tax filing rates
• Flexible payment plans
• No late fees
• No cancellation fees
• Transparent pricing

My goal is to reduce financial stress, not add to it.

5. Feedback & Support

If you experience any accessibility issues or need accommodations, please contact me:

📧 milomartin@plutusforpeople.ca
📞 647‑382‑8764

I welcome feedback and will respond with care and respect.